Shipping Policy

At Scentral, every order is lovingly prepared to ensure it reaches you in perfect condition. We aim to dispatch all orders within 5 working days, though during particularly busy periods this may take a little longer. Custom creations are made to order and may require up to 7 working days before dispatch. Please note that weekends are not included in our processing times.

A selection of delivery options is available at checkout. If you’d like to upgrade your shipping or have any special delivery requests, please reach out via our contact form — we’ll be delighted to assist.

When applicable, tracking details will be included in your dispatch email. If you don’t see it in your inbox within the expected timeframe, please check your junk or spam folder just in case.

Thank you for choosing Scentral — we truly appreciate your support and can’t wait for you to enjoy your order.